24/7 Emergency Response - Call Now 0117 123 4567

Accessibility Statement

Our Commitment

Bristol Emergency Plumber is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

Accessibility Features

We have implemented the following features to make our website more accessible:

Navigation

  • Consistent navigation structure across all pages
  • Skip to main content links
  • Logical heading hierarchy
  • Descriptive link text

Visual Design

  • Sufficient colour contrast between text and backgrounds
  • Text can be resized without loss of functionality
  • No content flashes more than three times per second
  • Responsive design that works on various screen sizes

Content

  • Alternative text for images
  • Transcripts or descriptions for multimedia content
  • Clear and simple language
  • Properly labelled form fields

Technical

  • Valid HTML5 markup
  • ARIA landmarks where appropriate
  • Keyboard navigable interface
  • Compatible with screen readers

Standards

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Known Limitations

Despite our efforts, some content may not yet be fully accessible:

  • Some older PDF documents may not be fully accessible
  • Third-party content (such as embedded maps) may have accessibility limitations

We are working to address these issues.

Alternative Contact Methods

If you have difficulty using our website, we offer alternative ways to access our services:

  • Phone: Call us on 0117 123 4567 to speak with our team
  • Email: info@bristolemergencyplumber.co.uk

Our team is happy to assist you with any enquiries or bookings over the phone.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

  • Email: info@bristolemergencyplumber.co.uk
  • Phone: 0117 123 4567

We will respond to feedback within 5 working days.

Enforcement

If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory Support Service (EASS) at equalityadvisoryservice.com.

Last updated: January 2024